Who am I?

Personal Details

 
Keith Chisholm
 

Professional Profile

Seasoned technology professional with experience in engineering and professional services. Working on the salesforce platform for the last 4.5 years configuring the nCino product, designing/documenting custom solutions, consulting and ensuring the quality of our software releases.

My programming language experience includes writing custom APEX, HTML5, CSS3, Sass, TypeScript, jQuery, JavaScript, Razor HTML, Python. Platform integration includes: Sitecore, Kentico, Wordpress, Hubspot, Pardot, OpenCart, CakePHP.

Prior to my experience at nCino, I was front end web developer and Lead SEO at a digital marketing firm.

My Professional Background

Work Experience

2020 - Present

nCino
Wilmington, NC

QA Engineer

Job Description

QA Engineer
Ensuring a high-quality product through rigorous planning, testing, and configuration expertise within our Scrum team. Working with the team to create Epics, Storys, and Tasks for new functionality, while addressing bugs and improving quality. Leading or contributing to all technical aspects of the release, including:

  • Creating detailed, and well-structured test plans and test cases to meet acceptance criteria of epics / stories.
  • Provide insight from my time in professional services to improve the product.
  • Spinning orgs, configuring features and integrations for testing.
  • Executing tests, documenting and reporting defects, work with engineers to resolve.
  • Advise on QA Process improvements, sprint/release retrospectives.
  • Mentoring Associate QA’s

2017 - 2018
2019 - 2020

nCino
Wilmington, NC

Implementation Consultant

Job Description

Implementation Consultant
Provide subject matter expertise and technical guidance for nCino implementations in the community and regional space. Working with financial institutions under $25 billion in assets, the implementation team aligns the system to the process of the institution. Leading or contributing to all technical aspects of the project, including:

  • Implement Salesforce.com security including roles, profiles, sharing rules, workflows and groups.
  • Create custom objects, fields, and page layouts
  • Create workflow and approval processes
  • Load or export data via APEX Data Loader
  • Create custom solutions using Flow, Process Builder, workflow rules
  • Create dashboards and reports
  • Migrations from sandbox to production using AutoRabit

2018 - 2019

nCino
Wilmington, NC

Enterprise Implementation Consultant

Job Description

Enterprise Implementation Consultant
Provide subject matter expertise and technical guidance for nCino implementations in the enterprise space. Working with financial institutions over $25 billion in assets, the nCino team advises the partners on the best technical solutions, given requirements from the bank. Contributing to all technical aspects of the project, including:

  • Salesforce.com security including roles, profiles, sharing rules, workflows and groups.
  • Custom integrations (real estate service API’s, business scoring models etc).
  • Documentation for customizations on the project.
  • Building custom POCs to demo for the partner and client.
  • Migration strategies through sandboxes to production.
  • Analysis of current org, vs. future state vision.
  • Working closely with partners to deliver the project.
  • Working with the product team to enhance the product, or address PDI’s.

2015 - 2016

SilverTech
Manchester, NH

Front End Developer

Job Description

Front End Developer
Develop interactive web sites and web components by utilizing HTML5, CSS3, and Javascript. Writing modular front end code that is semantic, and compliant for both ADA and W3C.

  • Developing with a tech stack of: Node.js, Grunt, Express, Swig, Sass, and a custom HTML5 Boilerplate.
  • Integrating the front end mockups into an MVC model with the backend developer, debugging any problems with backend, or QA Engineer.
  • Integration of REST and JSON API’s (HubSpot and Pardot).
  • Developing blogs within the HubSpot platform for marketing automation, utilizing the HubL language.
  • Creating documentation for development projects and helping the QA engineer with testing plans.

2009 - 2015

Industrial Traffic
Hooksett, NH

Lead SEO

Job Description

Lead SEO

Responsible for overseeing the SEO strategy for clients, while splitting time developing front end code. Annual SEO budgets ranged from $6,000 to $60,000. SEO work has led to upwards of $600,000 contracts for clients. Development projects ranged from full e-commerce solutions with 20,000 skews, to 5 page websites.

  • Developed in LAMP environment, using Git for version control.
  • Developing responsive websites with Bootstrap, HTML5, CSS3, jQuery.
  • Working with CMS platforms including: CakePHP, OpenCart, Joomla, WordPress.
  • Training and managing new SEO hires within the company.
  • Developing training manuals and best practices documentation.
  • In-depth Google analytics evaluation measuring KPI’s and other data points.
  • Meeting with clients to discuss overall goals with the website and establish a marketing strategy.
  • Estimating SEO requirements including: budgeted hours, scope of work, architecture, SEO strategy and proposal writing.

2007 - 2009

Aardvark Design

Owner

Job Description

Owner
Consult with clients to identify project requirements, define scope, develop project plan timeline. Maintain client websites, manage updates, perform site re-designs. Designed website layouts, wrote front end code, Doman/DNS work, SEO, and testing.

Download My Resume

My Education

Education

2000

University of NH

B.S. Business Administration

2003January - 2003December

Southern NH University

Graduate Coursework (4 courses)

2007

Daniel Webster College

Certificate in Web Design

Hobbies & Interests

  • Sports

    Sports

    I surf as much as I can these days, but I played baseball, soccer, track and field growing up.

  • Music

    Music

    I play guitar and mandolin, and listen to a wide variety of music from classical to electronic.

  • Reading

    Reading

    I digest information in all forms, including: blogs, books, news.

  • Codepen

    Codepen

    I love working on codepen projects in my offtime. Check me out: keithchis

  • Loud Music

    Loud Music

    I enjoy listening to music at an ample volume...possibly 11

  • Building

    Building

    I enjoy building garden boxes, doghouses, sheds, planters and more. I even built my own acoustic guitar, check out the guitar building process.

  • First Snow

    First Snow

    I'm from New Hampshire, so I love the first snow, the others can eat it!

  • Travel

    Travel

    My wife and I have the travel bug, which was only reinforced by our Honeymoon to Portugal and Spain in 2014!